Job description

• Design hiring plans for all hotel departments based on seasonal needs
• Preparing job descriptions, advertising vacant positions, and managing the employment process.
• Interview and assess job candidates
• Orientating new employees and training existing employees.
• Monitoring employee performance.
• Ensuring that all employees are organized and satisfied in their work environment.
• Overseeing the health and safety of all employees.
• Implementing systematic staff development procedures.
• Providing counseling on policies and procedures.
• Ensuring meticulous implementation of payroll and benefits administration.
• Communicating with staff about issues affecting their performance.
• Ensuring accurate and proper record-keeping of employee information in electronic and digital format.
• Manage compensation and benefits plans
• Oversee employee attendance and working schedules, including paid time off, overtime and breaks
• Onboard new hires
• Organize employee records, like contracts, paying special attention to work permits and visas
• Implement employee retention programs (like end-of-season bonuses)
• Coordinate accommodation, catering and transport for our staff when necessary
• Schedule trainings for all hotel employees (for example, customer service skills training)
• Act as the point of contact when employees have queries or job-related issues
• Ensure hotel staff complies with relevant health and safety regulations

#RosaMalacca, awarded Guest Review Award 2017 from Booking.com, 2018 BCI Asia Merit Interior Design Award, China Preferred Hotel Award and Agoda Gold Circle Awards for Lifestyle Hotel and 2018 TripAdvisor Excellence Certificate.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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