Inside Sales/Customer Service Representative
Job description
Hanna Cylinders is located in Pleasant Prairie, WI. We are a leading designer, manufacturer and marketer of premium quality, industrial grade tie-rod and custom engineered cylinders. We are an innovative and progressive manufacturing company, comprised of a team of skilled professionals, whose mission is to produce the highest quality products available in the marketplace. At Hanna, we believe that an unwavering commitment to quality, integrity, reliable service, and employee involvement will guarantee the satisfaction of our customers, continued profitable growth and recognition as a long-term supplier to the Fluid Power Industry.
We are seeking an outgoing and energetic Inside Sales/Customer Service Representative with experience in marketing as well as knowledge of manufacturing and blueprint reading.
Ideal candidates are resilient, have strong interpersonal skills, and can successfully build relationships over the phone. This role requires candidates to be detail oriented, highly organized, and able to work as a team.
Responsibilities:
- Maintain client retention & expansion
- Lead marketing efforts to increase awareness of products and services offered
- Receive, process, and schedule purchase orders
- Process and routinely follow up on quotes
- Achieve a technical understanding of the product line
Skills & Qualifications:
- Excellent interpersonal skills
- Detail oriented & highly organized
- Ability to multitask and share work among a team
- Marketing & inside sales experience
- Ability to read and understand blueprints
- Highly proficient in Microsoft Excel
- Strong mathematical skills and ability to use mathematical reasoning
Schedule: Monday – Friday (7:30 AM – 4:00 PM)
Additional Information:
Please be advised that successful candidates prior to beginning any employment must be able to provide the appropriate legal documentation to support their eligibility for employment in the United States without the need for company sponsorship as well as complete a pre-employment drug screen, physical and background check.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Pleasant Prairie, WI 53158: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Sales: 1 year (Required)
Work Location: In person
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