Job description

Job Descriptions:
- Handle inbound calls and emails from overseas market
- Create and handle tickets pertaining customer cases
- Work closely with Sales and Level 2 support team
- Work in team to achieve target

Job Requirements:
- Fluent English
- Good communication skills
- Able to work in shift
- Can adapt to Japanese working culture
- Has customer service experience
- Good attitude

Job Types: Full-time, Permanent

Salary: RM3,500.00 - RM4,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Night shift

Experience:

• Help desk: 3 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

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