At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.

• Supports the PM on the generation of reporting and analyses information for

decision-making with the client (materials, quality, testing, etc.)

• Supports PM in monitoring the actions generated by the opportunities or

needs of the project to comply with the internal metrics and/or customer

• Helps PM to coordinate and/or escalate the resolution of operation problems

where any of its projects does not have sufficient resources to meet the
commitments previously established.

• Coordinates with the CFT the collection of data for the preparation of

presentations in General or for Quarterly Business Reviews with the customer.

• Coordinates the resolution of problems or extraordinary situations with

shipments of product

• Coordinated and/or escalates the resolution of systemic problems or

processes in the supply chain.

• Coordinates and/or escalates, with the CFT, the troubleshooting of delivery on

time products (OTD)

• Coordinates with the CFT the analysis and demand load as well as the

response of the operation (Material Shortages, Can Do, E&O, capacity,
plan shipments, etc.) that is communicated to the customer.

• Helps the PM on the relationship with the customer through monthly or

quarterly reviews, or as needed, to communicate deliveries, open
commitments or overall progress of the account.

• Supports the PM to coordinates with the CFT the actions necessary for

compliance with the targets agreed with the customer (quality, testing,
materials, processes, etc

• Confers with appropriate managers within Program Management, Operations

and others to outline work plan and to assign duties, responsibilities and
scope of authority, and to receive technical advice and resolve problems.

• Works with Program/Engineering Manager to coordinate activities of

Customer Focus Team (CFT) members to ensure program progresses on
schedule and within prescribed budget, including facilitating the necessary
matrix relationships.

• Reviews status reports prepared by Customer Focus Team (CFT) members

and modifies schedules or plans as required.

• Prepares program reports for management, client, or others.
• May assist in metric development and tracking.
• Occasional travel to customer locations.

• Bachelor with relevant experience good to have
• Minimum with 3- 4 Years working experience in related field
• Good to have 3 - 4 years of general administrative experience

Operations Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: accessibility@flex.com.