SAP Process Specialist ( FICO Support ) | Gelang Patah - LK
Full Time
Johor Bahru
Posted
Job description
Job ID：33599 LK-A(A40)
Job Responsibilities:
- To act as Super User and Process Subject Matter Expert to support end users on how-to queries, troubleshoot business process/workflow related issues, measure the adoption rate of SAP usage and conduct refresher training to re-educate users to enhance the usage of SAP.
- To support and troubleshoot 1st line issues and master data request reported by end users. Supported module focus on FI & CO module. If issues can’t be resolved at 1st line level, act as the PIC to route to 2nd line support by outsourced vendor and follow up until issue closure.
- Be the PIC to assess any new Change Request raised by business and has the capability to challenge unnecessary change request to modify the system features, encourage and impose usage of SAP standard features as first priority.
- Work with SAP vendor to develop test storyboard with business scenarios and participate in User Acceptance Test for new Change Request to confirm that IT solution meets the business requirements.
- Build knowledge base for SAP support including create SAP tips and tricks to guide end user and also create documentation for IT support guide.
- Gather input on SAP function that need further improvement or smoothen the processing flow through continuous improvement.
- To adequately assist the Group Project and IT Manager on transforming the organisation ways of working through implementation of SAP S4/HANA project for all companies under JB Cocoa Group. The project will be divided into multiple phases implemented as per the planned ERP Roadmap across multiple years.
- To perform additional ad-hoc work as and when assigned.
Technical Skills Requirements:
- Solid understanding of business processes of Finance (Asset Accounting, Accounts Payable, Accounts Receivable, GL Accounting, Month End Closing) and Product Costing
- Knowledge on FI & CO module integration with other modules i.e. MM, SD, PP and PM.
- Well versed SAP FI & CO Master Record (Fixed Asset, Business Partner, GL Account, House Bank, Cost Centre, Profit Centre).
- At least a minimum of 5 years of work experience in support or functional role.
- Undergone full cycle implementation experience is an added value.
- Cross functional knowledge on Order to cash, Plan to Produce or Purchase to Pay is an advantage
- Certified SAP Professional and working experience in S4/HANA environment is desirable but not mandatory.
Standard Requirements:
- Bachelor Degree in Information Technology or Bachelor Degree in Engineering or any related discipline
- Good analytical and learning skills, ability to understand complex situations
- Strong communication skills in both written and speaking in English.
- A team player, meticulous, able to work under pressure and tight deadlines.
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