Job description

The Regional Travel Co-ordinator will be the main point of contact for all travel related queries and will be responsible for providing a high level of customer service, managing implementations, policies and reporting.
The key accountabilities for this role are, but not limited to:
Operational management of the Groupe Travel & Card Programme in across AMEA, ensuring:
Card programme is set up and managed within Publicis Groupe guidelines to the levels directed by the Groupe Travel Manager and AMEA Travel Manager.
Internal approvals for all new Cards are managed within Publicis Groupe guidelines
Amex application processes are followed for all new card set up, changes to cards and accounts and termination of all cards.
Aligning the BTA payment process with accounts payable teams
Annual audit of cardholder employee status
Ensuring hierarchy for all markets is correct for global suppliers, including checks on raw data
Review with Regional and Groupe Travel Manager strategies to reduce any recurring themes relating to bad debt and put in place measures to reduce this with agency CFOs.
Monthly/quarterly/annual reporting requirements of the programme are completed on time and within Publicis Groupe guidelines including monthly delinquency and travel reports, and annual CSR reports
Ad hoc reporting as requested by agencies or the Regional Travel or Groupe Travel Manager
Communication, both written and oral in Mandarin & English, is of a high standard with employees, internal stakeholders and supplier Account Managers demonstrating Excellence through Partnership at all time
Preparation and implementation of all communications to agency cardholders and travellers, CFOs and others as appropriate or directed by Regional or Groupe Travel Manager.
Filing of all programme documentation, including internal applications, guidelines etc are filed in a secure and identifiable manner.
Assistance with implementations of new agencies into Groupe Travel and Card programme (including assistance with regards to BTAs for AMEX Travel implementations).
Acting as 2nd level approver for out of policy travel bookings:

• Bookings made locally which breach the Groupe’s travel policy
• Reviewing situations where more than the required number of travelers are on the same flight
• Managing local travel contracts

Qualifications
Experience/Qualifications/Certifications

• Corporate travel experience is desirable

Skills (including technology)

• Time Management
• Attention to detail
• High standards of process management and customer service
• Mandarin speaking ability to serve clients from CHN, HK, TW

Attributes/behaviours

• Team Player
• Excellent written and oral communciaton

Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation.

As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi Arachnid, Leo Burnett, Alpha245, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.

Founded in 1926 by Marcel Bleustein-Blanchet, the “father of French advertising”, Publicis Groupe is today led by its third CEO in its history, Arthur Sadoun, Chairman & CEO. Maurice Lévy, who led the company for 30 years until June 2017, is today the Chairman of the Groupe’s Supervisory Board.

Website: www.publicisgroupe.com
Bachelor's or Equivalent

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