Job description
Monday - Friday
Primary Objective:
Provide application support, participate in application customization and integration, user training, installation, implementation support and maintenance to ensure the system availability as per agreed SLA.
Manage manufacturing and delivery of IT application, change requests, internally and with SBU Engagement Manager/SMEs to ensure the consistency and proper functioning of the application system and to meet Business needs.
Key Responsibilities:
Applications Architecture
- Perform planning/enhancement of Group IT solutions architecture
- Perform development and control best-of-class applications development and management methodologies
Application and Systems Development
- Perform the development of enterprise class applications and integration in line with Group IT solutions architecture
- Support of IT application development functions (plan, organize, outsource management and monitor development projects according to set standards)
- Operational efficiency of applications delivery
- Manage opportunities to improve / enhance existing systems
- Services include application customization and integration, user training, installation, live implementation support and maintenance.
- Application customization includes analysis of customization requests and writing of amendment/program specifications, designing, coding and testing of complex programs.
- Manage and resolve application issues
- Manage production system SLA
- Provide post-implementation support to the business users related to their areas of supports.
- Ensure compliance to all processes, audit and risk matters in the execution of user story.
- Patch management to address system vulnerability and system obsolescence.
Applications Maintenance and Support
- Perform efficient and effective first and-or second level support for applications
Requirements:
Bachelor Degree - Technology/IT/Engineering.
Minimum 8 years of working experience in system development and maintenance, managing IT support, application development for the banking industry or IT Shared Services
- 6 or more years experience writing code using languages such as (and not limited to) COBOL, CICS, Easytrive, Job control Language in MVS, CICS and batch processing
- Working experience in Credit card Cardlink Modules.
- Experience in banking cards payment system like Visa Edit Package system, MasterCard IPM Pre-Edit System interface and integrated mobile secure 3D hosting and their accompanying periphery system.
- Experience on one or more full release project life cycles.
- Strong understanding of modern SCM (software configuration management).
- Basic understanding of testing tools and unit and integration test scripting, and testing methodologies.
- Experience using an Integrated Development Environment (e.g., Eclipse, Visual Studio). Strong understanding basic Database Administration.
- Able to apply consistently quality and security standards.
- Good verbal and written communication skills.
- Ability to work effectively in a team and with business partner.
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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