Job description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

About the Role

As a Staff DevOps Engineer on the Embedded DevOps team, you will be instrumental in the delivery of software applications that allow our customers to transform the management of commercial real estate investments. You’ll play a critical role and have equal ownership with the development teams in designing, implementing, and maintaining the infrastructure that powers and supports state of the art PropTech such as our decarbonization tools and IoT building system sensors.
The ability to work as peers with senior developers and development engineering is a key aspect of this role. Great technical acumen is table stacks for the role, strong leadership, and communication skills are your differentiators. You will be required to make sound business and technical trade-off decisions that align with business objectives and enterprise compliance requirements.
We are a group of collaborators that operate as entrepreneurial startups, and in this role, you will develop solutions and partner with engineers to set up the foundation that will be leveraged by both internal and external customers. This is a fantastic opportunity to have real ownership of projects and to be able to see your work come to life on a global scale.
Our software is built using modern web frameworks and architectures such as JAMstack and Serverless Computing and Containers on multiple clouds.
This role is fully remote but with availability to work during US (United States) time zones.

Who You Are
You have a bachelor's degree in computer science or other technical discipline, or equivalent experience

You have 8+ years of experience in 24x7 production operations for a SaaS (Software as a Service) or cloud service provider

You have experience with AWS (Amazon Web Services) or Azure IaaS (infrastructure as a service) and PaaS (Platform as a Service) offerings (Key Vault, App Gateways, Azure Monitor, etc.)

You have experience with container orchestration and management platforms (Kubernetes, Docker)

You have experience with leading server and application monitoring tools (AppDynamics, Splunk)

You have deployed and managed Infrastructure as Code (Terraform)

You possess system programming skills in Go, Python, PowerShell, Bash etc.

You are familiar with CI/CD practices and tools (Git, Jenkins, Azure DevOps)

You can diagnose and troubleshoot JavaScript and Java applications

You have a strong understanding of networking concepts

You understand distributed, event-based messaging architectures (Azure Event Hub, Azure Service Bus, Kafka, etc.)

You have strong interpersonal and team skills - ability to implement process and influence engineers who are not direct reports

You can operate in an agile, collaborative, entrepreneurial start-up environment

What You’ll Do
Build and maintain a resilient, secure, and efficient SaaS application platform to meet established service levels

Automate build, test, and deployment for distributed, fault-tolerant infrastructure

Monitoring and incident response for distributed applications

Collaborate with developers to bring new features and services into production using best practices

Utilize a combination of open-source and custom software to solve product challenges

Drive improvement to operational practices and procedures while being accountable for infrastructure costs and maintainability

Proactively meet standards for information security and compliance, such as ISO (International Standards Organization), SOX (Sarbanes Oxley), SSAE (Standards for Attestation Engagements) 16, etc.

Exert considerable influence on the overall objectives and long-term goals of your team

Shepherd the definition, documentation, and improvement of our internal standards for style, maintainability, and best practices for a high-scale web environment

Represent JLLT (JLL Technologies) Engineering and its values in public communication around broad initiatives, specific projects, and community contributions. Interact with customers and other external stakeholders as a consultant and spokesperson for the work of your team

Drive innovation on the team with a willingness to experiment and to boldly confront problems of immense complexity and scope

Actively seek out difficult impediments to our efficiency as a team ("technical debt"), propose and implement solutions that will enable the entire team to iterate faster

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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