Site Name: USA - New Jersey - Warren
Posted Date: Mar 22 2023

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Advil, Voltaren, Theraflu, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

Supplier Quality Manager

Key Responsibilities

• Managing selected suppliers (e.g. API and other strategic suppliers), ensuring that they meet Haleon requirement
• Engaging selected suppliers and business units (BU) to maintain security of supply, by minimizing disruption to business through proactively engaging with key suppliers and sites. Ensure compliant, right-first-time supply of procured items to Haleon user sites / tolled CMOs, reducing cost of poor quality for our manufacturing sites so as to enable consumer to have access to quality products
• Working with respective Head of Quality in each QSC business units (BU) to support business
• Support BU SQM where possible
• Working closely with Procurement Commodity teams to develop and deliver Quality strategy for the assigned commodities

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following…

Strategy

• Provide QA input into production procurement sourcing strategies.
• Provide QA input into new product supply strategies as they relate to supplied materials and services.
• Provide input into CH Supply Chains on supplier quality related strategies
• Develop and deliver Supplier Quality strategies e.g. Commodity, Regional, SQ Ops strategy deployment

Risk management

• Support BU on first touch complaints and issues
• Carry out investigations into significant quality incidents (e.g. escalated complaints) arising at suppliers and ensure root cause of the problem is identified and appropriate corrective and preventative actions are implemented
• Communicate results of investigations and/or identified risks to ensure stakeholders understand the technical, regulatory and quality risks
• Lead or support PIRC where needed
• Ensure any learnings from incidents are communicated across Haleon and to relevant suppliers
• Develop the Quality Risk Model for nominated suppliers and use the output to identify low control suppliers and engage stakeholders
• Develop metrics to monitor supplier performance and drive improvements

Supplier quality management and improvement

• Support supplier life cycle management. from initiation to retirement.
• Maintain an awareness of supplier’s quality performance and material / component defect levels.
• Provide such information to other audit teams as part of assessment preparation when required.
• Identify areas for improvement across the supply base, including risk model output, and ensure these are incorporated into suppliers’ quality improvement plans
• Lead Supplier Excellence Program or other program to drive supplier improvement
• Provide assistance, technical advice, training and workshops to suppliers to achieve compliance with the audit standards.\
• Manage process and analytical changes with designated suppliers, ensuring appropriate review with technical and user sites. Ensuring any required validation and regulatory work is completed to required standard
• Provide support for new product introduction validation and PAI readiness activities.
• Manage supplier related change controls and deviations, as required.
• Coordinate initial alignment assessment to ensure supplier change proposal is concurred and provide leadership in the preliminary review of change at the appropriate approval level. To facilitate, build a change plan and monitor through to approval into routine use at markets and/ or post-implementation review, including any regulatory impact. Ensure timely communication with other impacted sites, central groups and suppliers. To approve SQ Ops managed supplier change control
• Lead global Product Requirement Specifications. Also lead cluster Distribution Risk Assessments.

Regulatory inspections at Haleon sites and Suppliers

• Ensure relevant support is available to Haleon sites undergoing regulatory inspections.
• Provide appropriate level of support for strategic suppliers undergoing regulatory inspections.

Internal quality processes

• Work in alignment with the internal quality processes and championing improvements in ways of working where applicable.
• Maintain internal quality system (SOPs, etc) to ensure that processes continue to meet Haleon QMS and external regulatory requirements
• Participate in internal and external audits, either as auditor or auditee

Interfaces

• Work with Haleon sites, Supplier Quality Audit and Procurement team to establish and implement a robust supplier quality improvement program. Responsible for communicating effectively to internal stakeholders on improvement activities
• Work with regulatory team as part of change control assessment

External Interfaces

• Participates in relevant external bodies to help establish and influence the Haleon position on quality matters relating to production suppliers.

Why You?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s Degree
• Experience and knowledge of regulatory, GMP and Haleon quality requirements and ability to explain these and relate to GMS and supplier operations
• 10 + years pharmaceutical quality assurance experience
• Experience and knowledge of technologies used within the material / component supply base
• Experience and understanding of business environment and ability to build networks with third party suppliers.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Advanced Degree
• Good appreciation of business environment and ability to influence suppliers to support business objectives
• Good influencing and negotiating skills to ensure implementation of appropriate standards, specifications and agreements and to persuade internal and external stakeholders to “buy-into” a specific course of action.
• Good verbal and written communications skills to ensure effective relay of issues, risks and opportunities so that these are well understood by all parties and that effective actions are put in place.
• Demonstrated ability to function effectively in a matrix organization, across multiple and geographic boundaries.
• Demonstrated ability to develop business strategies and translate these into workable business processes

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering. The salary range for this role is: $107,000 - $127,000 or higher, depending on experience, plus 12% target bonus; this is applicable to US candidates only.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

The health and safety of our employees are of paramount importance. We believe that supporting vaccination against COVID-19 is the single best thing we can do in the US to ensure the health and safety of our employees, complementary workers, workplaces, customers, consumers, communities, and the patients we serve.

We have made the decision to require all US employees to be fully vaccinated against COVID-19, where allowed by state or local law and where vaccine supply is readily available. The only exceptions to this requirement are employees who are approved for an accommodation for religious, medical or disability-related reasons.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.