Job description
First Bank Teller
I. Here are several job duties that all employees are expected to do:
A) Maintain a high level of confidentiality concerning all customer information - outside the bank
as well as internally.
B) Abide by the bank's Code of Ethics and all regulatory policies and procedures.
C) Attend and complete all required training.
D) Deliver superior customer service at all times.
E) Become familiar with all of the bank's products consistent with your level of customer contact.
II. Primary Job Objective: Paying and receiving of checking and savings account customer
transactions, including cashing and processing of checks and withdrawals; processing deposits.
Issuing money orders, official checks, redemption of savings bonds, and other financial products.
Maintains the safety and security of the cash, checks, withdrawal slips, and other transaction records
records. Balances cash drawer on a daily basis.
III. Major Job Duties (list in order of importance)
Waiting on customers for deposits and withdrawals
Selling financial products
Balancing cash
Other duties as called upon
IV. Secondary Job Duties (that are not part of the regular routine):
Backup vault balancing as called upon
Backup new accounts desk during vacations
Backup to ATM balancing as called upon
Collecting bad checks and charged off checks
V. General Information
Preferred Education Minimum:
High School Diploma, equivalent GED or work experience
Specific Skills:
Key Board, 10 key adding machine, handling cash
Exempt/Non-Exempt:
Non-Exempt
Supervisor you report to:
Head Teller
Employees you supervise:
None
Normal work schedule:
Monday-Thursday 8:00* to 5:00; Fridays 8:00* to 5:45
- Drive thru Tellers have to begin at 7:50 in order to be ready to open at 8:00
VI. Comments: We work as a team to satisfy the needs of our customers.
You are each responsible for greeting customers and helping them or promptly referring them to
other employees for services which you do not provide.
performance will be judged. It is understood that these duties may be revised from time to time
at the discretion of the Bank's management.
V. General Information
Preferred Education Minimum: High School Diploma, equivalent GED or work experience
Specific Skills:
Key Board, 10 key adding machine, handling cash
Exempt/Non-Exempt:
Non-Exempt
Supervisor you report to:
Head Teller
Employees you supervise:
None
Normal work schedule: Monday-Thursday 8:00* to 5:00; Fridays 8:00* to 5:45
- Drive thru Tellers have to begin at 7:50 in order to be ready to open at 8:00
VI. Comments:
We work as a team to satisfy the needs of our customers.
You are each responsible for greeting customers and helping them or promptly referring them to other
other employees for services that you do not provide.
performance will be judged. It is understood that these duties may be revised from time to time
at the discretion of the Bank's management.
_____________ ______________
Employee's Signature Supervisor's Signature
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