Reports To: F&B Supervisor, F&B Manager

Supervises: N/A

Job Purpose: As the barista, you will skillfully craft the perfect beverage with consistency. With a wide range of beverage offerings, attention to detail and working quickly & accurately will help ensure your success. You'll also be responsible for keeping your station and the larger establishment clean and stocked. Provide high quality guest service and demonstrates outstanding interpersonal relations.

Job Responsibilities:

• Informs customers about the available food, beverage available in our Starbucks shop and provides customers with information about the hotel.
• Prepares specialty coffee drinks in accordance with established recipes. Operates Starbucks equipment according to proper procedures.
• Maintains a neat and clean environment in the Starbucks shop. Cleans equipment, displays, floors, etc. as per SOP for daily cleaning program.
• Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look.
• Close and open Starbucks on time with proper setup for the day and proper closing procedure for the evening.
• Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling, and is responsible for a cash drawer.
• Assists with managing inventory by monitoring stocks and working with management to place orders.
• Accounts for all cash and secures money drops in accordance with hotel and company policies.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Other duties as assigned.

Job Skills:

• Carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several variables. Ability to balance cash drawer and exercise math and basic accounting skills.
• Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with poise, voice control, and confidence, using correct English and well-modulated voice.
• Transcribing, entering, or posting data; talking with and/or signaling people to convey or exchange information, including giving assignments and or directions to helpers or assistants.

Education

• High school diploma or equivalent education required

Experience

• Retail and/or customer service experience preferred. Café or barista experience preferred 3-6 months related experience and/or training.

Licenses/Certifications

• Food Safety Certification