Job description

Specifically, the Centre Director is responsible for promoting and maintaining an atmosphere conducive to a pleasant work environment for employees and a pleasant study environment for students. The Centre Director is responsible for developing and implementing customer service and sales activities that will result in growth at the Centre and ensuring that the Centre’s enrollment is operating at capacity. In addition to the above, the Centre Director is also expected to contribute and assist in additional duties related to the business of ELS Language Centres, Malaysia and its holding company.

Other duties include:

• Develop and maintain strong links and relationships with stakeholders.
• Ensure that the center is known and respected by the university community, industry peers, and referral sources by doing center-specific outreach.
• Develop center plans specifying goals, strategy, staffing, scheduling and identification of risks, contingency plans and allotment of resources (e.g. Business Plan)
• Lead, mentor and guide all staff.
• Promote activities that result in center growth; work with various ELS departments for promotional activities resulting in center growth.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-els-language-centres-job-centre-director-0]
; Requirements: -
Minimum Job Requirements
Education: BA/BS required. Courses in business management, cross-cultural awareness, counseling and EFL/ESL are preferred.
Experience: At least 3 years managing an EFL or educational program with full supervisory responsibilities, including hiring and evaluating personnel. Cross-cultural or international experience and experience in sales and fiscal management preferred.
Personal Characteristics: Must be confident, self-reliant and self motivated; must have poise and bearing; must be stable, flexible and organized; must have ability to analyze and solve problems; must be culturally sensitive.
Training: On-the-job training provided by Centre.

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