Job description

Benefits

• Customer Service Allowance up to RM150
• Shift Allowance up to RM400
• KPI allowance up to RM300
• Language Allowance up to RM300
• Nice environment with entertainment facilities for staff.
• Training will be provided.

Responsibilities

• Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.
• Follow up and resolve customers complains and ensure it is close to satisfaction.
• Always work closely with team members and leaders to achieve quality results and productivity.
• To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.

Requirements

• FRESH GRADUATES (Diploma) (Degree) are encouraged to apply.
• SPM Level with minimum 1-2 years customer service/ sale experience
• Must be able to communicate FLUENT and write well in ENGLISH.
• Ability to speak in Mandarin language will be an added advantage.
• Willing to work on rotational shift basis (including weekends and Public Holiday). Shift Allowance will be provided.
• Willing to work in Melaka.

Qualified and interested candidates may apply online.

Job Types: Contract, Fresh graduate

Salary: RM2,200.00 - RM2,900.00 per month

Benefits:

• Dental insurance
• Health insurance
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

dudleyanddudleyllc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dudleyanddudleyllc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dudleyanddudleyllc.com is the ideal place to find your next job.