Job description
Do you enjoy being part of an international successful team?
Join our HR Global Delivery Center team
Our team is responsible for providing support on global HR processes, with a focus on records management & learning systems for employees across all regions. We foster a culture focused on employee experience excellence and continuous process improvement by providing “Best in Class” support and advise on simple and complex questions/requests from employees, leaders and/or HR partners.
Partner with the best
As a HR Shared Services Specialist, you will work within the Global Delivery Center Team and will be reporting to the HR Global Center Lead. You will partner not only with your multi-cultural team but with other functions such as Onboarding, Payroll, Digital HR, Learning Admin, Audit & Compliance and HR Partners.
As a HR Shared Services Specialist, you will be responsible for:
Answering queries and requests on global processes - with a focus on Baker Hughes learning systems and records management processes; by referring to company policies and standard operating procedures.
Driving increased productivity and compliance through process improvements, standardization and simplification within assigned area(s).
Maintaining high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and Baker Hughes policy requirements and employee experience.
Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication.
Fuel your passion!
To be successful in this role you will:
Have s Diploma or Bachelor’s Degree in Human Resources or Social sciences background.
Have good experience in a corporate HR support or client services role or gained via an internship.
Have good analytics, business and financial acumen with the ability to analyse complex data, draw conclusions and offer recommendations.
Be a customer focused with the ability to provide remote HR support via Global HR Center.
Have ability to handle sensitive situations and maintain a high level of confidentiality.
Have familiarity with customer service environment and ability to meet identified targets, KPIs and SLA.
Have experience using systems and tools such as Microsoft office package, Workday, Ticketing systems, Signature administrator systems and document management systems.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working remotely from home or any other work location.
Working flexible hours - flexing the times you work in the day.
Working hours: 2pm - 11pm (Monday - Friday).
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Join Us:
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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