IT Technical Support Officer

Full Time
Ipoh
Posted
Job description

Responsibilities:

· Provide client support and technical issue resolution on products and services.

· Knowledge in troubleshooting hardware and software.

· Identify and correct or advise, on operational issues in client computer systems.

· Required to perform onsite service at clients' locations.

· A self-starter, responsible, analytical with good-attitude.

· Possess good communication and technical skills with consultative skills as well as customer-oriented skills.

· Initiative, fast learner and confident.

· Able to work extra hours, independently, full responsibility and with minimum supervision.

Requirements:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.

· Required language(s): Chinese, English, Bahasa Malaysia.

· At least 1 year(s) of working experience in the related field is required for this position.

· Applicants must be willing to work in IPOH.

· Preferably Junior Executives specializing in IT/Computer - Hardware or equivalent.

Benefits:

  • Basic salary + Allowances
  • Overtime Claim
  • KPI Rewards
  • EPF, Socso & EIS
  • Annual Leave/ Medical Leave/ Medical Claim
  • Staff Purchase Scheme
  • Product Training
  • Oversea Trip: Asia, America, Australia, Europe
  • Salary Review- Twice per year

Job Types: Full-time, Permanent

Salary: RM1,800.00 - RM2,300.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Experience:

  • IT support: 1 year (Preferred)

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