PRODUCT COMPLIANCE SPECIALIST (REF24853B | REF26368A)

Full Time
Malaysia
Posted
Job description
Company Description


We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.


Job Description
  • To promote and sell Food / Cosmetics & Hygiene testing business of H&N.
  • To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
  • To cross-sell related H&N testing, inspection and certification as appropriate.
  • Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
  • To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
  • To meet and achieve monthly sales target set by the H&N business line.
  • To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
  • Process signed quotation/proposals and contract creation in LIMS.
  • Conduct work as per relevant SGS global and local procedures.
  • Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
  • Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
  • Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications
  • Diploma or equivalent in sales and communication field.
  • Minimum of 1 year working experience.
  • Excellent telephone manner including proven communication / interpersonal skills.
  • Proven team player and ability to work with little supervision.
  • Logical approach to problem solving.
  • Good organizational skills including report writing.

Additional Information
  • 2 available vacancies
  • Willing to travel around East Malaysia (Sabah) or Central Region (Selangor & KL)
  • Valid Driving License, Transport Allowance shall be granted
  • Attractive Sales Commission

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