This position reports to the IT Strategy & Prioritization Manager and performs project administration tasks for multiple projects within the office of Strategic Innovation & System Support. This position is involved in the planning, development and implementation of technology changes for Access and Eligibility Services (AES). This position provides advanced consultative and technical assistance to program staff, governmental agencies, vendor staff, and community organizations. This position assists with developing eligibility system tools and techniques for eligibility staff and other stakeholders. This position requests, reviews, and analyzes data and assists with organizing project records and project documentation databases. This position promotes a collaborative work environment. The position works with technology and business partners to automate policies and business processes. Works under general supervision with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Works collaboratively to identify innovative and effective solutions for customers and staff.
Participates in program project planning, development, and implementation: 20%
Reviews and evaluates information on AES system requirements and testing activities to identify gaps in resources and recommend improvements: 20%
Initiates, coordinates and facilitates meetings with all parties involved in projects: 15%
Prepares and submits meeting documentation to senior management outlining actions and identifying impacts to the overall project and success: 10%
Develops tools and presentations for projects related to AES: 10%
Studies and analyzes operations, system processes and problems, and prepares reports of findings and recommendations. 10%
Requests system and program data and analyzes and prepares or assists in the preparation of administrative reports and specialized research projects: 10%
Performs related work as assigned: 5%

Knowledge Skills Abilities:
Knowledge of project management tools and techniques as it relates to the Agile methodology.
Knowledge of local, state, and federal laws relating to the program area.
Knowledge of public administration and management techniques; statistical analysis processes; and program planning and implementation.
Knowledge of state processes related to AES and automated systems used to support those processes.
Ability to manage multiple tasks requiring flexibility in work prioritization in order to meet deadlines.
Ability to gather, assemble, correlate, and analyze facts; devise solutions to problems; prepare concise reports; develop and evaluate policies and procedures; and foster a collaborative team environment.

Registration or Licensure Requirements:
N/A

Initial Selection Criteria:
5 years experience working with TIERS Suite of Applications or LTC Technologies
5 years experience working with state and federal laws and regulations relevant to eligibility determinations for HHS programs.
5 years experience with Texas Works, MEPD, or CCSE programs preferred
5 years experience in written communication, strategic planning and executing complex programs, rules, regulations, policies and procedures
Bachelor's degree preferred

Additional Information:
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need an accommodation to participate in the interview process, please notify the person scheduling the interview.

MOS Code:
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

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HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.