Job description
UserTesting® was founded in 2007, made its IPO market debut in November 2021, and was acquired by Thoma Bravo in January 2023, to merge with Thoma Bravo portfolio company UserZoom. The combination is now operating under the UserTesting brand at $300M in revenue and growing, supporting both the UserTesting and UserZoom product lines. UserTesting is headquartered in San Francisco, California, with regional offices in Atlanta, Denver, Barcelona, Edinburgh, London, Manchester, Paris, and Singapore. A trusted company by top brands for 15+ years, UserTesting has over 2,500 customers in 45 countries including more than half of the world's top 100 most valuable brands according to Forbes.
A leader in video-based human insight and UX research, we believe the path to human understanding and great experiences starts with shared insight—seeing and hearing how another person engages with the world around them and taking in their perspective. We're for capturing the kind of human responses that don't show up in a spreadsheet. This is what inspires us, and it's how we enable companies to connect with their audiences, authentically, through an experience that's uniquely, and intentionally, human.
Using our powerful software combined with the industry's most diverse contributor network, our customers can quickly target their audience, and get a vivid, first-hand view of what their customers are thinking and experiencing with Customer Experience Narratives (CxNs), make decisions with confidence, and measure impact. UserTesting's industry-leading solutions enable companies to get rapid feedback and UX insights on all types of customer interactions and experiences: websites, mobile apps, prototypes, campaigns, real world experiences, and more. A recent Forrester study found the ROI of using UserTesting to be 655%!
We're proud to have been named to the SF Business Times Best Places to Work in the Bay Area 2022, Inc. Best-Led Companies of 2022 and the Fortune Best Workplaces in the Bay Area 2022 lists, along with having received a variety of additional workplace and corporate growth awards. Choosing to join our team means being part of a passionate group focused on transforming the way companies understand their customers and build better products and experiences. Come join us and help us build the engine for human understanding!
Job Summary:
The Senior Accountant will align with the Revenue Team at UserTesting to be responsible for preparing journal entries and reconciliations related to Revenue and A/R accounts following proper process and controls. This individual will be preparing the standalone selling price analysis (SSP) and other reviews to support the Company's documentation in accordance with ASC 606
This position works closely with other functions within UserTesting (Sales Operations, Legal, Revenue Operations, Finance, Professional Services, Enterprise Systems, Customer Success).
Duties/Responsibilities:
- Assist in the preparation of calculations for recording revenue, contra-revenue, sales allowances, and deferred revenue transactions.
- Prepare timely and complete monthly balance sheet account reconciliations and account analyses
- Prepare month-end close processes related to revenue & accounts receivable including preparing and supporting complex journal entries, reconciling accounts, and preparing variance analysis reporting.
- Assist in daily review of sales contracts to identify any clauses or discounts impacting revenue recognition
- Ability to collaborate on accounting treatment for non-standard transactions and explain any issues or propose alternative solutions
- Help in gathering audit deliverables related to selections made other PBC requests
- Assist with process and system improvements to support company growth while maintaining data integrity over revenue and related transactions.
- Lead in creating step-by-step process documentation for all processes and controls on par with a public company.
- Research and understand GAAP pronouncements as circumstances arise.
Required Skills/Abilities:
- 4+ years of progressive accounting experience
- CPA strongly preferred
- A mix of industry experience and "Big 4" or second-tier national public accounting experience strongly preferred. Technology background a plus.
- Proficiency with MS Office, advanced skills in Excel required
- System experience with Netsuite, Salesforce Billing, and Intacct a plus
- Strong general ledger and subledger (e.g., accounts receivable) skills
- Ability to quickly learn and understand the processes of team members so that he/she can motivate, challenge, and develop them
- Ability and desire to work in a "hands on" environment in which individuals at the highest levels are expected to prepare deliverables while also performing supervisory and review responsibilities
- Demonstrated ability to apply technical accounting pronouncements pragmatically to the "real world"
To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we're also growing the team quickly–join us!
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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.
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