Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.

Objectives of the Position

FNT Command is the global leading tool for network infrastructure and data center/hub documentation.

FNT Command provides full transparency into all IT and telecommunications structures for managing IT assets, cabling and infrastructure, data centers, and telecommunications resources. FNT Command thus enables the provision of high-value IT and telecommunications services. Using FNT Command we cannot only maintain a complete repository of all network-related devices in our company with detailed insights into how they relate to each other, but also easily identify critical network devices and analyze the impact of incidents and changes. It is also used as an interface towards the CMBD system of BASF. Besides, Command offers our suppliers the option of keeping the documentation up to date by maintaining all physical devices (e.g. switches, access points, phones) including their position (sites, building, room, rack/rack unit – if applicable) and the uplink cabling.

In your role, you will operate the software with the associated interfaces, you will continuously develop and improve the tool landscape. Customer meetings are just as much a part of your work as your participation in projects and meetings with the Vendor FNT. In summary, you are responsible for service delivery of FNT Command.

Main Tasks

• Operation, administration, and optimization of the Command environment including the related network components.
• Continuous development and optimization of the Command landscape.
• Application operation compliant with the Information Security Management System (ISMS) framework
• Programming and development of customer requirements via the various interface technologies
• Project support

Requirements

Education

• Degree in Computer Science, informatics, business informatics or in a comparable field
• Minimum 5 years’ related working experience

Working Experience

• Project experience in IT areas
• Programming experience in SQL, Perl
• Customer consulting and gathering and specification of requirements and planning of implementation on your own or with a provider
• Experience with user administration and customer support
• High ability for teamwork

Technical & Professional Knowledge (Mandatory)

• Experiencing Agile way of working or agile implementation approach
• Experience in implementing projects
• Creating of queries and troubleshooting
• SQL queries, API programming, Perl shell scripts, Handling of databases (Oracle DB, Postgres DB), Linux/UNIX, VLAN.
• Familiar with network protocols (IP V4, network routing) and various IT tools, e.g. PuTTy, WinSCP
• SW update/upgrade and hotfixes/patches/certificates installation
• Create reports based on SQL selects
• Update DB information based on SQL
• Confident handling of Microsoft Office tools

Technical & Professional Knowledge (Additional)

• Service Now ITSM products, FNT Software, especially Command, Staging Area, Confluent Kafka, Apigee
• IPV6

As one of the world’s largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe, are part of the Global Digital Services team, which is the technology powerhouse driving our vision. As an integrated hub focused on digital growth and innovative business solutions, you will find many opportunities to create an impact here.

Whether you want to streamline processes with robotics automation, deep-dive into emerging technologies, or help tell the story of BASF – we have you covered. By investing in best-in-class tools and encouraging cross-functional collaboration, we empower our people to be curious and pursue any area of the business that interests them. The bottom line? We want you to bring your differences and spark positive evolutions in BASF.

Further Information BASF Digital Hub Kuala Lumpur