Job description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview

This is a union position.

Systems Navigators (SN) are responsible for a comprehensive array of case management and advocacy services to the Los Angeles County Department of Probation Post Release Community Supervision (PRCS) population. Primary functions of the SN are to assess PRCS population needs and providing assistance with obtaining needed documentation, services and linkages germane to their reentry efforts.

Key Responsibilities

Services Responsibilities: Responsibilities include telephonic and/or face-to-face assessments (assessing the participants’ needs) and assist the client in identifying what public assistance they are eligible for and assist the client with completing necessary paperwork required to receive public assistance. Additionally, they will assist the client in obtaining birth records and/or identification and Social Security Cards. Service provision to PRCS participants includes but is not limited to: identifying and procuring ancillary services, auxiliary funds requests, referral to housing resources, maintaining project documents and records, and ongoing communication with the LA County Probation personnel. The PRCS SN case manages the participant from the intake/assessment process through the final stages of acquiring benefits/documents and housing.

Case Management Responsibilities: Reviews participant information with CBP and collaboratively coordinates placement of participants directly into post-transitional housing and employment resources. Monitors and tracks CBP services delivery for quality assurance for contracted community programs. Screens project documents and records for QA/IR of reports. Coordinates site visits for both current and prospective Community Based Providers and documents findings on the HealthRIGHT 360 PAR.

Administrative Responsibilities: The position requires ongoing data entry of progress notes, filing, case management plans and quality assurance monitoring of participant documentation/benefits/ancillary services acquisition progress. Ensures that subcontractor participant files contain all pertinent documents. Assure confidentiality of all incoming and outgoing client data. Generate reports pertinent to client outcomes and services rendered.

Education and Knowledge, Skills and Abilities

Education Required:

• High School diploma or equivalent.
• A valid California driver’s license.

Desired:

• Bachelor’s Degree in related field.

Background Clearance Required:

• Ability to clear and maintain LA County Probation clearance (must be off of Parole or Probation).

Knowledge Required:

• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
• Experience working successfully with issues of criminal background, and other potential barriers to economic self sufficiency.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

We will consider for employment qualified applicants with arrest and conviction records.

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