Job description

Job Highlights
STABLE WORK ENVIRONMENT EVEN DURING THIS PANDEMIC
PERFORMANCE ORIENTED FOR GROWTH
IMMEDIATE HIRING AND GUIDANCE FOR PREPARATION OF INTERVIEW
Job Description
IMMEDIATE HIRING : -

DAILY Online Interviews > Immediate Result > Immediate Reporting

POSITION : CUSTOMER SERVICE - VOICE CALL

POSSESS THESE QUALITIES :
Possess High Initiative
Customer Service Oriented person
Communication Skills
Intuitive, Knowledge in Computers, Internet, Gadgets, Social Media Platforms
Call Centre offers : -

Working Days - Mondays to Sundays with 2 Days Off - Rotational
Work Timing – Earliest start time 7:00 am & Latest end time 2:00 am
Some position ends at 10:30 pm ONLY
Fully Paid Training facilities provided - No Work Experience Required
Performance Based Organisation = Career opportunities
Monthly Bonuses/KPI up to RM300
Other Incentives and Allowances ranging from RM100 to RM400 monthly
APPLY NOW !!

Job Responsibilities :
To attend/answer inbound calls / chats from customers, identify their technical, billing and product issues on pre-unifi/unifi product and assist them to solve the problems by providing the right solution/trouble shooting.
To guide and resolve the issues Professionally and Efficiently, via Voice Call, Chatting and other Social Media.
To provide excellent customer service handling, ensuring high customer satisfaction.

Required of you :
SPM/STPM/Certificate/Diploma/Degree in any field.
FRESH GRADUATES (Diploma/Degree) ARE VERY ENCOURAGED TO APPLY. Full Training will be Provided
ENGLISH / Bahasa Malaysia speakers
Previous working experience in customer service, or customer service related fields (i.e. Telesale, Marketing, Collection, Customer Services etc) are VERY ENCOURAGED but not essential
A MULTITASKER is advantageous.
Great communication ability and interpersonal skills at all levels.
Good persuasive and interactive characters are advantages
Knowledge in basic computer (Microsoft Excel/Word etc).
Work Location : KL Selangor
Candidates must be able to start IMMEDIATELY
HURRY CONTACT US !!! NOW !!!
We are a Human Resources Services & Solutions provider with high excellence in people management and resourcing, coupled with a host of other Human Resource services, such as manpower planning and auditing, total payroll management, administration, and more.

We represent established and renowned companies in Telecommunications/Consumer & Household Product/BPO/Courier & Post to name a few.

We are constantly looking for Customer Service Focused, Multitasking & Resourceful individuals to BUILD A CAREER.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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